Recent Why SERVPRO Posts

Why Choose SERVPRO of Manhattan? Your Local Go-To for Disaster Recovery & Restoration

8/7/2023 (Permalink)

When your Manhattan home or business is hit by a disaster like water damage, fire, or mold infestation, the recovery process can be daunting. In these challenging times, you need a team that's reliable, experienced, and deeply familiar with the unique context of life in the city. Here's why SERVPRO of Manhattan is your best choice for restoration and recovery.

1. 24/7 Rapid Response

In a city that never sleeps, disaster can strike at any hour. That's why SERVPRO of Manhattan operates around the clock, providing immediate response to your emergency. Our quick action helps mitigate damage and minimize recovery costs.

2. Experts Trained to Industry Standards

Our SERVPRO of Manhattan team comprises professionals extensively trained as per IICRC (Institute of Inspection, Cleaning, and Restoration Certification) standards. This includes expertise in water cleanup, fire restoration, and mold remediation, ensuring that your specific situation is handled with skill and precision.

3. Advanced Technology and Techniques

At SERVPRO of Manhattan, we use cutting-edge equipment and innovative techniques for all our restoration services. Whether it's water removal and drying, smoke and soot elimination, or mold remediation, we are committed to delivering the highest quality results.

4. Comprehensive Restoration Services

Our services range from initial damage assessment and cleanup to complete restoration. With SERVPRO of Manhattan by your side, you'll have a single dedicated team guiding you through the recovery process, ensuring a seamless transition back to normalcy.

5. Respect for You and Your Property

We recognize the emotional stress and disruption that comes with fire or water damage. Our team treats your property and belongings with the utmost care and respect, working meticulously to restore as much as possible to its pre-damage condition.

6. Help with Insurance Claims

Navigating insurance paperwork post-disaster can be overwhelming. We are here to assist you through this process, making it less daunting and more manageable.

Being locally based, SERVPRO of Manhattan is not only familiar with the specifics of Manhattan buildings and regulations but also deeply committed to helping our community recover from disasters. Our goal is to make it "Like it never even happened."

If you need expert cleanup and restoration services in Manhattan, don't hesitate to call us today at 212-768-9400. Day or night, SERVPRO of Manhattan is ready to assist you, providing the local expertise and professional service you can rely on.

NYC Disaster Cleanup

8/25/2022 (Permalink)

A disaster in New York City is a popular movie scene, but unlike a movie set, disasters don't just disappear. If your kitchen sets on fire from spilled grease, or your commercial office building gets flooded, it's important to respond quickly, let us help set up provisional and protective measures to avoid further deterioration. SERVPRO of Midtown Manhattan is available 24 hours a day every day of the week, with efficient and skilled restoration technicians prepared to clean up any mess ranging from the upholstery in your home to the removal of water damaged flooring in your office building.

SERVPRO of Midtown Manhattan offers restoration and cleanup from any of the following and more:

  • Fire Damage
  • Water Damage
  • Smoke Damage
  • Storm Damage
  • Mold Damage/Remediation
  • Cleaning & Building Services

Save yourself time and money by hiring SERVPRO. We will be there for every stage of the recovery preventing you from carrying the burden of the rebuild knowing a trusted pioneer of the Restoration and Renovation industry will respond.

When disaster strikes, depend on the professionals at SERVPRO. In times of distress our capable and highly-skilled technicians will make sure your problem is resolved.

No matter what the elements throw at you, whether it is a bathroom flood or severe smoke damage from a fire, SERVPRO will have your property clean again. At SERVPRO we are a trusted leader in commercial and residential restoration throughout the US. 

We are there to fix any kind of disaster you may face: water, fire, smoke, mold or storm damage. Hundreds of franchises are ready to dispatch highly-trained restoration professionals 24 hours a day, seven days a week. New York City is an iconic staple of the United States and SERVPRO of Midtown Manhattan is the best at keeping it clean.

Community Connections

6/21/2022 (Permalink)

Golf outing Members of our team at the sponsored hole

Warm Weather Connections

We have had the luck of experiencing some amazing weather lately on the east coast. With this great weather we have had the chance to connect with members of our community in the outdoors, and on the golf course. We sponsored a hole at a nearby course and it was a lot of fun to meet new people and tell them about what we do. Overall the team had an amazing day and met some incredible people along the way

Community-

We are big on getting to know hats going on around us and the people we are helping. When you see a SERVPRO truck you should think about all the awesome things we do! Whether it is cleaning up a flood in your basement or restoring your entire home after a fire damage, SERVPRO of Midtown Manhattan is their for our community members when they need us!

Spending Less Money on Your Home in the Long Run

4/29/2022 (Permalink)

Routine Maintenance to Save You Money

Your homes’ maintenance cost can add up to a considerable sum over time. The best way to keep maintenance costs low for any structural system, or appliance is to handle the issues sooner rather than later, as well as anticipate potential problems. Most home systems, such as HVAC or plumbing, can be maintained for years without major incident, as long as homeowners schedule routine upkeep. Here are the three best ways to keep service costs low and maximize the lifespan of every system in your home.

  1. Take Care of Minor Fixes-

It’s a good idea to start small when it comes to maintenance. Addressing issues that seem minor when they arise can help to prevent serious issues from developing down the road. In general, scheduled or preventative maintenance is more affordable than emergency repairs in terms of the cost of parts, labor and incidentals.

  1. Perform Preventative Maintenance-

Homeowners should schedule periodic inspections of the structural systems, appliances and other aspects of a residence. Inspections may draw attention to issues that require maintenance. Cleaning components and getting the parts necessary to prevent problems from occurring down the line tends to have a lower maintenance cost than fixing ruined parts and restoring damage it can create.

  1. Get The Job Done Right-

It is important to have trained professionals install, service and repair home appliances and systems such as HVAC and plumbing. Maintaining high management standards may cost a little more per job, but the risk of experiencing major problems that prove to be very costly is significantly reduced. Bonded and insured professionals also typically guarantee their work.

The longer a problem persists, the more severe it may become and the higher the maintenance cost will become. When it comes to structural systems and appliances at a home in Manhattan, regularly scheduled inspections, maintenance, preventative measures and timely repairs can help homeowners avoid costly emergency fixes for major problems that can cause major damage.

Why Choose an IICRC Certified Company?

4/29/2022 (Permalink)

What Being an IICRC Certified Company Means-

SERVPRO of Midtown Manhattan is an IICRC-certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. As a result? Our technicians are amply qualified to take care of any commercial or residential loss you may encounter.

The IICRC Certification Requirements We Follow-

In order to keep and maintain our elite status as an IICRC Firm, our office takes steps to meet the following requirements:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintaining a written complaint policy and agreeing to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry-

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. This benefits our customers, as they directly benefit from our trained and certified technicians.

About Us, SERVPRO of Midtown Manhattan-

At SERVPRO of Midtown Manhattan we specialize in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our staff is highly trained in property damage restoration and we are (as you may have gotten by now!) an IICRC certified firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For behind the scenes footage, be sure to follow us on social media where we post almost every day!

Why Choose SERVPRO of Midtown Manhattan for Restoration?

4/28/2022 (Permalink)

More Than 50 Years of Experience

Since 1967 SERVPRO corporate has been the leader in the restoration industry. With over 1,800 franchises nationwide, even stepping outside of the States, SERVPRO has created a system that allows for personal touch while giving access to resources on a much larger scale. As a part of that system, we at SERVPRO of Midtown Manhattan believe that part of the importance is in the name itself, to “serve” and to be a “pro”, as in a professional. Here are some values we believe it takes to provide service and professionalism.

Nothing is more important to us than the people and community we serve. With every job, starting with our initial call to the last interaction, our clients will know that their wellbeing and peace of mind matter to us most. We consider ourselves a company of helpful problem solvers, that value people first, and happen to be excellent with the work of restoration. Much of our love for our community can be seen in our involvement, and programs we have developed to help our local community outside of our work with restoration. If you are looking for a company that will treat you with professionalism as well as compassion you deserve then you have come to the right place.

Restoring Hope-

With the occurrence of disasters, we see many people come home and walk into something terrible: like severe water damage. Ceilings caved in, a house filled with water. We are there to tell you that it'll be alright. At our core SERVPRO is a team of problem solvers. Our team of technicians are excellent at what they do. Most importantly? We want to help our customers find hope in a seemingly hopeless situation. 

Excellent workmanship-

Over the years some of the most consistent feedback has been about our quality of workmanship, because for us, a home that has been affected by damage isn't just about walls and a roof, it's about the memories and experiences those things carried. Our passion to give our best on every job is driven by our heart for restoring your most valuable assets, your home, and your heart. We know that excellent workmanship should come with excellent care in these situations, and it is our pleasure to deliver both 

If you are looking for restoration done to the highest standards, by a crew who will care about what it means to you, then you have found the right place to help! Contact our SERVPRO of Midtown Manhattan Team by calling us up 24/7 at 212-768-9400

Mold In the Winter Time

3/25/2022 (Permalink)

Mold In the Winter time?

There is a common misconception that mold is a seasonal problem. Many homeowners think mold issues disappear when the weather is cold. While temperature does affect the way mold grows, it’s a year-round problem for New Yorkers. It’s important to be aware of how and where mold can grow in your home, even during the winter months. Keep reading to learn the answers to the most-asked winter mold questions our technicians are asked.

Does mold grow in cold temperatures?

YES! Mold needs three things to grow: moisture, adequate food source, and the correct temperature. But contrary to what many people think, mold can grow in cold temperatures.

Different types of molds thrive under different conditions, and some molds are more likely to grow in the winter months than others. Unfortunately this comes from the temperature conditions we create ourselves. Mold growth can occur when we heat our homes to stay warm...

So, does mold die in the winter?

Cold weather will not kill mold. Mold spores are opportunistic, they wait for the right conditions and then begin to spread. Even extreme temperatures do not kill mold spores, but they can deactivate them for a period of time.They become dormant and will begin to multiply and grow again as soon as the temperature rises back to ideal. Controlling the temperature alone will not solve your mold problems if you have them. The key to removing mold from your home and keeping it from reoccurring is to control humidity levels and properly treat it at the source. 

Mold growth on windows during the winter?

The fall and winter months bring precipitation and dew onto surfaces in our homes that can begin to collect  moisture. Places like your window panes, are ideal for mold to expand and grow as moisture collects and sun shines through. When the temperature drops during the winter, the warm air in your home comes into contact with the cool glass of your window panes, depositing more water vapor and leading to an increase in moisture buildup around your windows. That’s why sometimes mold tends to collect around windows during the colder months.

How do you prevent mold from growing in the winter?

Here’s what you can do in your home to prevent mold from growing and spreading during the winter months::

  • Keep humidity below 50% throughout your home at all times. 
  • Inspect pipes and fix plumbing leaks as soon as possible to prevent water from collecting.
  • Use mold-killing cleaners in bathrooms and areas of your kitchen where moisture collects.
  • Avoid having carpets or rugs near windows, sinks, or other places that can become wet.
  • Inspect your air ducts and change filters on your furnace regularly.
  • Always use a ventilation fan during showers or baths to prevent moisture buildup.
  • Clean your gutters often to prevent moisture from building up on collected debris.
  • Get rid of old recycled material, newspapers, and any upholstery or fabric that has been exposed to moisture.
  • Call a Professional cleaning crew like SERVPRO of Midtown Manhattan

SERVPRO of Midtown Manhattan  is prepared and certified to handle any mold issues you may be facing this Winter. Don't waste another day with mold in your home. Call us for a free consultation at (212)-768-9400

Let SERVPRO Handle Post Fire Cleanup

2/9/2022 (Permalink)

soot cleanup Cleaning soot off the walls

Letting SERVPRO Ease the Burden of a Fire Damage

You can trust SERVPRO to Clear, Clean, and Restore Your Manhattan Home after a fire. The resulting problems can be as simple as a coating of soot residues throughout a living room, or as extreme as the destruction of load-bearing walls and other support structures leaving you with a foundation to rebuild. regardless we have got you covered 

What Your Fire Means to Us

At SERVPRO, we understand that fire damage is more than just scorched materials, ash and soot residue. We care about the toll this takes on you and your family and are there for you to make sure the stress is off your shoulders.

If the fire burned for an extended time, flames could have reached the roof or burned deep into surrounding walls, and shattered windows. Because of things like this, our fire Restoration Technicians perform the following, protective tasks:

  • Board up windows and doors
  • Cover damaged roofs with tarps or plywood sheets
  • Remove water left by fire-fighting efforts
  • Sort through and pack up items left behind
  • Dispose of any hazards created 

So, Can SERVPRO Make The Repairs as Well?

Absolutely! SERVPRO of Midtown Manhattan has trained construction experts who can perform any repair and reconstruction effort except for complete replacement of your home. We truly will make it look, “Like it never even happened.” 

No matter how small, or large the job; contact SERVPRO of Midtown Manhattan to schedule a service call, an inspection, or just to ask questions. Call today at (212) 768-9400.

Who to Call When Winter Weather Hits

12/10/2021 (Permalink)

SERVPRO for your winter disaster-

Winter has arrived and the freezing temperatures, snowy days, and ice storms have come with it. This cold weather, snow, and ice storms can cause major damage to your home or business property. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO has the experience, expertise, and the resources to remediate damage caused by winter weather. Below are a couple of the common damages we deal with during the winter. 

Frozen Pipes?

The freezing tempurtues accompanied by the weather can cause your pipes to freeze and burst. In general, your pipes are more likely to freeze below 20 degrees Fahrenheit but regardless you should be careful once it drops below freezing. The resulting damage can be very destructive. Outdoor pipes or pipes in an unheated areas will freeze more easily if they are not properly insulated. We recommend shutting these off if possible or insulting them if needed. SERVPRO of Midtown Manhattan can quickly and safely repair water damage caused by frozen pipes.

Roof Damages?

Snow and ice can create the environment for significant damage to occur to your gutters or roof, and many times both of them together. The additional weight created by the dense snow and layers of ice that build up can cause a roof to collapse if not taken care of properly. When there’s a cold snap, the melted ice drips water that can get into cracks and small spaces. When this occurs it eventually expands once it has frozen, causing larger cracks to be created and even more damage. The repetition of this cycle can create major damage you should be watching our for and examining before each winter season.

What Makes SERVPRO the Right Choice?

9/10/2021 (Permalink)

Here at SERVPRO of Midtown Manhattan, we have a well trained team of professionals that are prepared to handle any situation, 24/7 and 365 days a week! Our results are proof of our promise to provide the best service to our clients with expedited service that does not compromise on value!

Always On Call

Whether it is Four in the morning or in the afternoon, SERVPRO is able to dispatch a team of professionals to quickly address any issue you may have. Burst pipes? Fire damage? Flooding? No matter what you’re facing, we have a team standing by with the best equipment and professionals. 

No Job Too Big

Did you know that the SERVPRO Disaster Recovery Team is both prequalified and strategically positioned to handle a natural disaster of any size within the United States? Our SERVPRO Commercial Large Loss Division is uniquely positioned to help in case of any large loss with urgency and unmatched mitigation efforts. Whether flood or tornado, hurricane or storm, the Disaster Recovery Team is prepared for the unpredictable! We were ready to mobilize during Hurricane Sandy in 2012, calling upon our 1,700 strong network of franchises across the globe!

Proven Track Record

At SERVPRO we are a trusted franchise that has been the leader in the cleanup and restoration industry for 50 plus years. In that time, our services have been trusted by businesses, homeowners, the insurance industry, and the government! 

No matter how big your disaster, we will make sure it looks "Like it never even happened." Call today for more information and help. 

How to Spend Less on Maintenance

4/14/2021 (Permalink)

Three Ways To Keep Service Costs Low

Home maintenance costs can add up to a considerable sum. The best way to lower maintenance cost for any structural system or appliance is to handle issues sooner than later and anticipate potential problems. Most systems, such as HVAC or plumbing, can be maintained for years without major emergency incidents as long as homeowners schedule routine upkeep. Here are three of the best ways to keep service costs low and maximize the operational life of every system in a home.

1. Fix Minor Problems
It’s a good idea to start small when it comes to maintenance. Addressing issues that seem minor when they arise can help to prevent serious issues from developing down the road. In general, scheduled or preventative maintenance is more affordable than emergency repairs in terms of the cost of parts, labor and incidentals.

2. Do Preventative Maintenance
Homeowners should schedule periodic inspections of the structural systems, appliances and other aspects of a residence. Inspections may draw attention to issues that require maintenance. Cleaning components and getting the parts necessary to prevent problems from occurring down the line tends to have a lower maintenance cost than fixing broken parts and restoring damage.

3. Get Jobs Done Right
It is important to have trained professionals install, service and repair home appliances and systems such as HVAC and plumbing. Maintaining high facility management standards may cost a little more per job, but the risk of experiencing major problems that prove very costly is significantly reduced. Bonded and insured professionals also typically guarantee their work.
The longer a problem persists, the more severe it may become and the higher the maintenance cost. When it comes to structural systems and appliances at a home in Manhattan, regularly scheduled inspections, maintenance, preventative measures and timely repairs can help homeowners avoid costly emergency fixes for major problems that can cause major damage.

IICRC Certified Team

4/13/2021 (Permalink)

servpro technician hard hat We are proud to be IICRC Certified here at SERVPRO of Midtown Manhattan!

SERVPRO of Midtown Manhattan is an IICRC-certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.

As a result? Our technicians are amply qualified to take care of any commercial or residential loss you may encounter.

IICRC Certification Requirements

In order to keep and maintain our elite status as an IICRC Firm, our office takes steps to meet the following requirements:

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. This benefits our customers, as they directly benefit from our trained and certified technicians.

About SERVPRO of Midtown Manhattan

SERVPRO of Midtown Manhattan specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our staff is highly trained in property damage restoration and we are (as you may have gotten by now!) an IICRC certified firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For behind the scenes footage, be sure to follow us on social media!

Why Choose Our Team For Restoration Work

4/13/2021 (Permalink)

servpro logo green city We're proud to serve you, Manhattan! Here's why you can count on our team.

Over 50 Years of Excellence

Since 1967 SERVPRO corporate has been a leader in the restoration industry. With over 1,800 franchises nationwide, SERVPRO has created a system that allows for personal touch while giving access to resources on a much larger scale. As a part of that system, we at SERVPRO of Midtown Manhattan believe that part of the importance is in the name itself, to “serve” and to be a “pro”, as in a professional. Here are some values we believe it takes to provide service and professionalism.

Nothing matters more to us than the people we serve. With every job from our initial call to the last interaction, our customers will know that their wellbeing and peace of mind matter to us. We consider ourselves a company of helpful problem solvers, that value people first, and happen to be excellent with the work of restoration. Much of our heart for people can be seen in our community involvement, and programs we have developed to help our local community outside of our work with restoration. If you are looking for a company that will treat you with professionalism as well as compassion, you have come to the right place.

Restoring hope

With the occurrence of disasters, we see many people come home and walk into something terrible: like severe water damage. Ceilings caved in, a house filled with water. They think, "How am I ever going to fix this?" and our response carries in it's simplicity carries, a seed of hope:

“There is a way to fix that, we do it every day” 

At our core we are problem solvers. Our team of technicians are excellent at what they do. Most importantly? We want to help our customers find hope in a seemingly hopeless situation. That is what we do "every day".

Excellent workmanship

Over the years some of the most consistent feedback has been about our level of workmanship.

For us, an apartment that has been affected by fire damage isn't just about walls and a roof, it's about the memories and experiences those things carried.

Our passion to give our best on every job is driven by our heart for restoring your most valuable assets, your home, and your heart. We know that excellent workmanship should come with excellent care in these situations, and it is our pleasure to deliver both 

If you are looking for restoration done on excellence, by a crew who will care about what it means to you, then you have found the right place!

Contact our SERVPRO of Midtown Manhattan Team by calling 212-768-9400

We Are Here to Help: Water or Fire Damage

3/17/2021 (Permalink)

SERVPRO of Midtown Manhattan is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Are HERE TO HELP - (212) 768-9400.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Midtown Manhattan has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask a few questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Midtown Manhattan

SERVPRO of Midtown Manhattan specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at our SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Going Home After A Fire Loss

2/10/2021 (Permalink)

fire apartment building It's daunting to return home after a fire. Feel safe and reassured, SERVPRO of Midtown Manhattan can restore your home safely to it's original state.

Trust SERVPRO to Clear, Clean, and Restore Your Manhattan Home

Fire can happen in any home in New York City. The resulting problems can be as mild as a coating of soot residues throughout a living room, or as severe as the destruction of load-bearing walls and other support structures. 

Is the Damage to My Home just Burned Property and Soot over Everything?

No. At SERVPRO, we understand that fire damage is more than just scorching and covering everything in ash and soot residues. If the fire burned for an extended time, flames could have reached the roof or burned deep into surrounding walls, and shattered windows. Fire Restoration Technicians also perform the following, protective tasks:

  • Board up windows and doors
  • Cover damaged roofs with tarps or plywood sheets
  • Remove water left by fire-fighting efforts

Can SERVPRO make these Repairs as Well?

Absolutely! SERVPRO of Midtown Manhattan has trained construction experts who can perform any repair and reconstruction effort except for complete replacement of your home.

No matter how small, or large, the fire; contact SERVPRO of Midtown Manhattan to schedule a service call, inspection, or simply to ask questions. Call today at (212) 768-9400.

How we train our Technicians at SERVPRO

12/3/2020 (Permalink)

SERVPRO STAFF TRAINING Center SERVPRO STAFF TRAINING CENTER

At SERVPRO we take pride in sending highly trained technicians to service our Midtown Manhattan locations.Each of our technicians are IICRC Certified and are required to maintain that certification. Our technicians are trained to look for damages that may not be visible to the naked eye and utilize state-of-the-art equipment to locate damages.

Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Book a trained SERVPRO technician at (212) 768-9400

Ahead of the Curve

5/8/2020 (Permalink)

As we begin to reopen the country, we all have a feeling of uncertainty going into spaces we used to have no worries about. The grocery store, a restaurant, your own cubicle are all spaces that we used to frequent. At SERVPRO of Midtown Manhattan we are offering our disinfectant services to ease employee and customers minds about entering places of business. Within the city we have a responsibility to take care of our fellow neighbors. 

Practicing preventative cleaning for reopening is imperative. When SERVPRO of Midtown Manhattan comes into your space we are able to disinfect your space with EPA approved products. With the volume of calls coming in, we want to make sure you have the proper service. Because of this, we are scheduling several weeks in advance, as we understand these are unforeseen times. We plan to lead you through every step of the way. 

We are providing disinfecting services for COVID-19 as well as general detailed cleanings for unoccupied homes collecting dust. 

Our Disinfectant services include:

  • Ultra Low Volume (ULV) misting or electrostatic spray of certain affected areas with EPA approved hospital grade disinfectant. This mist will eradicate any aerosolized particles allowing for a safer entry of decontamination personnel.
  • Electrostatic spray application of EPA Approved Hospital Grade disinfectant. Positively charged ions are produced within the chemical which adhere to surfaces in the affected area. This ensures total coverage of the affected area. 
  • Surface wiping of critical contact areas. Fixtures, keyboards, phones, door handles, certain contents within the affected area are hand wiped. A 5-10 minute dwell time should be allowed post wipe down. Walls up to a height of approximately 5’ throughout traffic areas.
  • Technicians will wear half face respirators with P100 filters, coveralls, goggles and nitrile gloves.

Since many homes have been vacant for some time, we also offer a detailed floor to ceiling deep cleaning, from base molding to crown molding including: content manipulation, steam cleaning of drapes, carpets and upholstered furniture if needed. We would clean every square foot leaving your home in immaculate condition. 

In addition, you would receive a dedicated team, seal of approval, an email update of job progress with photos of our crew onsite. Lastly, we will create an Emergency Ready Profile customized to your property as supplemental guidance for response protocol in the event of an emergency. We are available 24/7, 365 days out of the year. Any questions please call SERVPRO of Midtown Manhattan, 212-768-9400.

Here to Help YOU

5/8/2020 (Permalink)

This pandemic has caused fear and worry among our community members and you may be thinking to yourself “How can I keep my exposure minimal?” or “How do I combat this virus before it enters my home?” SERVPRO can help you in being proactive! We have several levels of proactive cleaning services that we offer to our customers year round that can help minimize exposure by thoroughly disinfecting businesses and homes. As a company, we follow CDC guidelines when performing these services. All our employees are all highly trained and maintain correct certifications to get the job done to the highest standard. 

Several businesses have already contacted us to perform proactive cleanings of their office spaces, restaurants, theaters, and much more. The best part is that you do not need to vacate your home or business for an extended period of time.  Unlike you would if you were to have a bug fogging service performed. Our cleaning products are Hospital grade, EPA registered and not harmful to you, your pets, or your customers once the cleaning has been performed. Meaning whether you are having a home or your restaurant cleaned, we can have you back in the structure and living your life quickly without having to worry about a place to stay, work, or harm to guests or pets. 

As an industry leader, SERVPRO of Midtown Manhattan has been performing services like these for years to proactively clean against everything from SARS, Swine flu, to the common cold! If you or someone you know is interested in having these services performed or obtaining an estimate for these services, please don’t hesitate to give us a call today! 

Stay Safe. Stay Healthy.

Owner Response to the COVID-19 Pandemic

4/15/2020 (Permalink)

Owner, Robert Citrangola II Owner, Robert Citrangola II

At SERVPRO of Midtown Manhattan, we are stepping up to ensure the safety of every member of our community. “Crews are working in the field and administrative staff are working from home everyday. We are doing the most we can right now to help those in need,” said Robert Citrangola, owner of SERVPRO of Midtown Manhattan. Robert has been following SERVPRO for years and has owned his own franchise for a decade. He gave us firsthand accounts on how it was being on the front lines in one of the hardest hit cities, New York City. While each job brings its own anxieties, we are grateful to be able to help in this fight that is affecting our home and family. We will be there from the start of this to the end of this.

Robert has found that keeping connected to the community and to his team is vital during this time. He wants to ensure that his team is prepared and ready to be fully beneficial to the city. Coronavirus has continued to rise in New York City, but as people continue to venture out it is imperative that we continue to serve our community by keeping New York City clean.

“As a leading clean-up force in this, we have to treat each job with extra attention and care. This is a difficult time for people, so we need to always remember to treat our clients with a new sense of understanding. This is imperative to keeping our business strong. We also want to keep our employees safe, so we ensure that all field employees are in full PPE wear and are protected. New York City and State have been hit hard, but with the contribution of other Franchises it has helped flatten the curve. If we continue to work together, we will all come out of this better.”

Our employees make all of this possible. We are ensuring the safety of our employees by providing full PPE gear for any job site. Citrangola spoke on the importance of full PPE and the peace of mind it provides for employees in the field. “We are following all the CDC and Corporate guidelines to keep our employees protected,” said Robert. His team is fully backed by their franchise and corporation in what they are trying to achieve within the city.

As a whole SERVPRO is providing services to military, first responders, and healthcare workers. We believe that ensuring the safety of those on the front lines of this is essential to creating community. We have been able to provide lunches for the military that has come to serve New York City during our time of need. We know how far some extra support can go because we have been on the other side of this. We are proud to be able to serve our city everyday and our ability to connect with others all over the country to ensure our customers' needs are being met. 

We hope to continue to be a first response to anything that comes your way. From clean-ups to floods, SERVPRO of Midtown Manhattan will be there to help 24/7, 365 days a year. 

Protect Your Home

4/15/2020 (Permalink)

Retro SERVPRO photo With over 50 years in restoration, SERVPRO is a leading company in the industry.

At SERVPRO of Midtown Manhattan we want to protect our customers from fire and flood damage as soon as possible. Did you know that we also do bioremediation and commercial cleanings? We protect our customers and clients by using natural and safe chemicals. We want to make your home, office, or place of business safe for all those who enter. If your technician decides to introduce chemicals, you will be informed on the effects and contents of the product.

We’ve compiled some of our most used terms and chemicals to help you ensure the safety of your clients, tenants, and employees.

Antimicrobial Agents: 

Are any chemicals that prevent the spread of microorganisms through water or on damp surfaces and materials. If we believe that black or gray water has contaminated the space, we will use antimicrobial agents to clear out any toxic matter.

Disinfectants:

We use a hospital-grade disinfectant that is healthy and safe. The disinfectant will kill 99% of all encountered organisms. This will leave your surfaces almost completely sterile. Chemicals such as alcohol, chlorine, or formaldehyde may be used to ensure all surfaces are clear of bacteria.

Sanitizers: 

When using a sanitizer our aim is to lower the amount of microbes to a level that is safe for ‘public use.’ Sanitizers are usually not used alone because they are not strong enough to eradicate all of the bacteria. We don’t want to risk the chance of bacteria returning, so we may combine sanitizers with other cleaning agents.

Sterilants 

Sterilants eradicate fungi spores and are a very effective chemical. Sterilants prevent the spread of mold in water damaged areas. This chemical cannot be applied to every surface, so we are careful with what we use them on.

Collaboration and Cooperation Will Keep You Safe 

We promise to explain the restoration process to you to ensure your safety and peace of mind. We are experts in our field and need your cooperation to do what we do best. We are here to serve you 24/7 365 days a year.

We Are Here to Help

3/26/2020 (Permalink)

Crew member and customer working together Let our team help your team

We at SERVPRO® of Midtown Manhattan, a local franchise of the nation’s Premier Cleaning and Restoration Service are in constant awareness of what is going on in our community and the rest of the world in relation to the Coronavirus (COVID-19). The health and safety of our employees, customers, partners and the communities we serve are our number one priority.

As the situation continues to evolve, we are closely monitoring the most up-to-date guidelines from the Centers for Disease Control and Prevention (CDC) and implementing their recommendations, for cleaning and disinfecting, residential. commercial, governmental, and institutional facilities. 

What can you do to minimize the spread of dangerous germs and keep your organization operating, while also protecting client’s safety during any personal interface?

We are committed to helping you and your business navigate these challenging circumstances with everyone’s safety as our top priority. To assist in keeping your staff and facility safe, SERVPRO® of Midtown Manhattan is offering several cleaning options providing deep cleaning and disinfecting on a weekly or bi-weekly basis utilizing approved cleaning and disinfection products and protocols.  

This helps by maintaining traffic flow through your facility while recurrent disinfecting may decrease the probability of a viral spread. While, staying home and social distancing is important, when certain professions require you to be at your post, SERVPRO® of Midtown Manhattan can be there to see that commercial, governmental, or institutional post is SERVPRO® clean. 

Feel free to call or reach out to SERVPRO® of Midtown Manhattan 24/7 for any questions you may have on the process. Our motto: ‘We are here to help!’ 

We understand some of you may prefer to limit your time in public places. We are ready to serve you at www.SERVPROmidtownmanhattan.com or call us at 212-768-9400.

We Are Cleaning Experts

3/17/2020 (Permalink)

COVID-19 Keep Calm & Keep Clean

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Midtown Manhattan, 212-768-9400

Claim filing Assistance

5/8/2019 (Permalink)

Disasters can be harrowing and stressful experiences. If your home has just experienced a serious fire, for example, the last thing you probably feel like doing is filing a time-consuming claim and negotiating with an insurance company. The mere thought probably makes your head feel like it's going to explode. If you're interested in a reputable restoration company that is more than happy to handle claim filing on your behalf, then it's time to get into contact with SERVPRO of Midtown Manhattan. We'll communicate with the insurance company for you to see to it that you get the coverage you deserve, period.

If you're in Manhattan and looking for a reliable restoration company that can assist you with the often frustrating and time-consuming claim filing process, give SERVPRO a call as soon as possible. If your property has just experienced any type of severe disaster (whether a fire, flood or anything else), our company is right here waiting to help you. If you're worried about the damage a disaster may have caused your property, we can give you much-needed peace of mind.

Reach out to the team at SERVPRO of Midtown Manhattan today to learn more about our in-depth restoration services. Call our company ASAP to learn more about our efficient insurance assistance as well. We're here to help you!

Fire, Smoke, Water, And Mold Damage Restoration

5/8/2019 (Permalink)

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. The only reassurance you can have after such a disastrous loss is obtained from having a clear support and guidance in rescuing as much property as possible.

In the indoor environment, water is the only long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much flooding or moisture.

We have successfully restored much water, fire and smoke damaged structures in Manhattan, New York.

We have a wide variety of residential and commercial services to our clients. Over the years, our company has grown all over the New York community as a result of the exemplary services that we provide. We have a team of certified and fully trained professionals who are ready to respond to all emergencies at any given time.

Our company can tackle any disaster since we have all the necessary equipment for fire, smoke, and water mitigation.

Some of the services that we provide are as follows,

• Fire damage restoration

• Restoration of water damage

• Restoration of storm destruction

• Mold damage restoration and others.

As a leading restoration firm, we are capable of handling it all; from damage restoration, to water removal, to the cleanup of fire damage.

If not handled carefully and immediately, natural disasters can cause extensive destruction to your property. That's why you need a company that is fully equipped and experienced to restore your property to its initial condition. SERVPRO of Midtown Manhattan is the company you need for quick mitigation of any form of natural disaster.

Our team of emergency support is on standby 24/7, so you shouldn't hesitate to give us a call night or day.

Call us today at (212) 768-9400, and we respond immediately.

The Leading Restoration Team in Our Community

3/19/2019 (Permalink)

As a trusted leader in the restoration industry, SERVPRO of Midtown Manhattan provides 24-hour residential and commercial services.  As a locally owned and operated business, we're dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.  

SERVPRO of Midtown Manhattan's staff is always attentive and friendly.  During times that are often stressful, we take extra care to handle your situation with the attention and respect that you deserve.  Our goal is to make our clients as comfortable as possible when the unexpected happens. 

You can't always predict the unpredictable but you can trust SERVPRO of Midtown Manhattan to make it right.  With our experience, knowledge and ability to handle any size disaster

, no job is too big or small for our team of experts!

List of our Services

3/19/2019 (Permalink)

We cover a range of restoration and cleaning services for your commercial or residential property.  When the unexpected happens, you can count on SERVPRO of Midtown Manhattan to make it "Like it never even happened."  

Restoration
• Fire, Smoke and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Lead Abatement (RRP)

Cleaning:
• Air Ducts & HVAC
• Biohazard & Crime Scene
• Vandalism
• Carpet & Upholstery
• Drapes & Blinds
• Ceilings, Walls & Hard Floors
• Deodorization
• Dumpster & Debris Removal
• Dry-Cleaning
• Data Center Cleaning
• Vandalism & Graffiti
• Trauma & Crime Scene
• Sewage & Toilet Overflow

No matter what your restoration or cleaning needs are, you can count on SERVPRO of Midtown Manhattan to get things back into working order.  Give us a call today!

Apartment Fixes in a Hurry!

3/19/2019 (Permalink)

The only thing you should worry about is closet space NYC, We will handle everything else!

Whether a pipe bursts or your upstairs neighbor went out of town and left the sink running, SERVPRO of Midtown Manhattan has your back NYC.  We are on call 24-hours a day, 7 days a week. 

Our highly trained experts can restore your living space and get you back to binge-watching in no time.  Apartment disasters happen and when they do, we can keep up with the city that never sleeps. 

Our highly trained crew members and staff will walk you through the restoration process and keep you updated throughout the process. 

365 days of the year, any season, anytime; we do restoration with New York City style.  For the city that never sleeps, neither do we when it comes to apartment drama.

SERVPRO of Midtown Manhattan for Your Commercial Property

3/19/2019 (Permalink)

You live in the busiest city, you don’t have time to worry about the cleanliness of your office. When grime, odor, and moisture go beyond the range of your janitorial crew, call SERVPRO of Midtown Manhattan. Whether it’s an odor problem or deep cleaning flooring or carpets, you can rely us to make your office look photo ready.

SERVPRO of Midtown Manhattan specializes in air duct and HVAC cleaning, vandalism, carpet cleaning, blinds, debris removal, odor and sewage issues.  You can trust our team of professionals to put your office back into the business of being clean so you can do what you do best!  

We are on call 365 days of the year and are an around the clock cleaning and restoration company.  After hour cleaning at your service!