Water Damage Emergency Tips

What you can do until help arrives

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What to Do if Pipes Are Frozen 

If you notice that pipes are frozen, here are some tips on steps you should take before deciding whether to call a restoration company for assistance. Before trying to thaw the pipes, see if you can find any breaks in the pipe. 

If You DON’T Find Any Breaks in the Pipes: 

  • Increase the temperature in the home to help warm pipes.
  • Try to run the water, but keep it on the colder side.
  • Don’t run hot water in frozen pipes, as this can actually cause a pipe to burst
  • You can try to use a heating pad or hair dryer to thaw pipes.
  • DON’T try to thaw a pipe with open flame or a torch, as this could cause further damage or even start a fire.

If you DO Find Any Breaks in the Pipes: 

  • Turn off your home’s water main immediately to prevent any or further water damage
  • Remove any items or boxes from the floor to prevent any damage to them if a pipe does burst.
  • If a pipe has already burst, unplug any electric items which could come in contact with water.
  • Call a plumber or restoration company to help.

Have A  Water Damage Emergency? Call (212) 768-9400

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.