Sewage Cleanup and Restoration

The last thing you want to deal with is a sewage backup. It's dirty, messy, and can result in a number of problems if you allow it to sit for too long. At SERVPRO, we're here to help with sewage cleanup in Midtown Manhattan. 

Since there are three types of contaminated water, our first goal is to identify what it is so that we know how to deal with it. Without this step, it's unclear as to what we're working with. We want to make sure that the problem is taken care of from the very beginning, so this is why it's critical to identify the category. 

We don't want you to have bacteria and viruses around your living area. We offer 24-hour emergency services to ensure you have someone to call the moment that there is a sewage backup.

Sewage Backup or Toilet Overflow? Call Us Today – (212) 768-9400

There are three major types of contaminated water. SERVPRO of Midtown Manhattan, Hudson Yards will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.